For Alaska Residents Only:

If your issue is unresolved by Golden Money Transfer, Inc. (1-888-702-5656), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here:

Formal complaint forms may be submitted via:
Fax: 907-465-1230
Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521.