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Compliance First

FINCEN MSB Registration Number: 31000231163732

Golden Money Transfer, Inc. dba Inyo (‘GMT’) works diligently to prevent anyone from using its systems to perpetrate any type of unlawful activity. GMT is committed to protecting customers and preventing the use of GMT’s products or services by anyone for money laundering, fraudulent purposes, scams, terrorist financing, PEP, OFAC, gambling, or other watch list or sanctions violations, and any other type of conduct that is considered illegal or illicit behavior.

As a GMT Agent or user, it is crucial that you understand the impact of illegal transactions on you, customers, and GMT, as well as the market more broadly.

Please use the resources on this website, as well as those the GMT provides to fulfill your responsibility to comply with the following requirements.

Become familiar with and adhere to:

  • Applicable city/state/province/country laws and regulations
  • GMT’s compliance policies and procedures (as detailed in the compliance manual)
  • Actions for effective implementation of strict anti‐money laundering, BSA, and anti‐fraud.

Protect all systems from illegal or illicit activities, such as:

  • Stealing employee or customer data
  • Manipulating computer systems with unauthorized software updates or sending scam emails
  • Attempts to send ‘test’ or other unauthorized transactions via the phone, web, or other means.

Review important/required information:

  • GMT’s updated compliance manual
  • Anti-money laundering and customer-/agent-related fraud prevention information and training
  • GMT Agent compliance training programs and policies.

To request a copy of GMT’s updated Compliance manual, please send an email to: compliance@gmtnorthamerica.com.

For more information on terrorist financing and other illegal activities, please visit the U.S. Department of Treasury.

If you suspect any type of illicit or suspicious activity, please contact the U.S. Department of Treasury by calling 800-767-2825 or 703-905-3591 or sending an email to FRC@fincen.gov.

CALIFORNIA CUSTOMER COMPLAINT NOTICE

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

COLORADO MONEY TRANSMITTERS ACT

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT

You must contact Golden Money Transfer, Inc. dba Inyo for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about Golden Money Transfer, Inc. dba Inyo

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

email: DORA_BankingWebsite@state.co.us
website: www.dora.colorado.gov/dob

Anuncio para los Clientes de Texas:

Golden Money Transfer, Inc. está licenciada bajo las leyes del estado de Texas conforme el número de licencia 3057, y por la ley estatal está sujeta a regulación, supervisada por el Departamento Bancario de Texas. Si tienes alguna queja, primero contacta a servicio al cliente de Golden Money Transfer, Inc. al 1-888-702-5656, si aún tienes una queja sin resolver sobre la actividad de transmisión de dinero, de la empresa; por favor dirige tu queja al Departamento Bancario de Texas.

Clientes y consumidores pueden presentar quejas con el Departamento Bancario de Texas, contactando al Departamento mediante cualquiera de las siguientes maneras:

En persona o por correo tradicional: Texas Department of Banking
2601 N. Lamar Boulevard
Austin, TX 78705-4294
Número de teléfono: 512-475-1300 OR 877-276-5554 (toll free)
Correo electrónico: consumer.complaints@dob.texas.gov
Sitio web: www.dob.texas.gov

Para Residentes de Alaska:

Si su problema no es resuelto por Golden Money Transfer, Inc. (1-888-702-5656), por favor envíe una denuncia formal al Estado de Alaska, División de Banca y Valores.
Las denuncias formales deben estar por escrito, por favor descargue la forma aquí: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Las denuncias formales pueden ser enviadas por medio de:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
Si es un residente de Alaska y tiene preguntas sobre una queja formal, por favor escríbanos a dbs.licensing@alaska.gov o llame al Nueve Cero Siete Cuatro Seis Cinco Dos Cinco Dos Uno.